Business, Hospitality and Leisure

This Unit introduces the essential skills required to effectively manage and organise an administrative environment. It will support  you in progressing to a supervisory or managerial career within an organisation.

On completion of the Unit you should be able to:

1 Manage and lead people and activities within the office environment.

2 Manage organisational change.

3 Manage and co-ordinate the recruitment and selection process.

4 Evaluate the role of training and development within the office environment